How many people are needed to get a group discount?
A 10% group discount on the normal tariff is offered for groups of 20 people or more. (We regret that we cannot make any exceptions here with regard to the number of people or the amount of the discount.)
What is a "base tariff"?
The base tariff includes all the standard prices. These do not include the weekend and holiday surcharge, specials or the MVV-Thermenticket for public transport.
Does the bus driver or tour organiser have free admission?
Bus drivers bathe for free with us, and they can also enjoy a free coffee in our restaurant in GALAXY ERDING. One accompanying person per 25 guests also enjoys free admission.
I would like to stay overnight in Erding with my travel group – where can I get information on accommodation?
Stay overnight in our HOTEL VICTORY THERME ERDING, the perfekt place to discover THERME ERDING.
You will find information about our partner hotels on our website under Partner Hotels. You can also gain further information from the Erding Tourist Association regarding other places to stay and attractions: www.erding-tourist.de
How do I register my group?
The group registration form is available as a download on our Group Offers page. There you will find all the prices and all the information we require from you. Fill in the data and return the registration form to us at least 3 working days before your planned visit: firstname.lastname@example.org or by fax to 08122-550-1119.
What if we don't know exactly how many people will be in the group?
We have to receive the registration at least 3 days before your visit. It does not pose a problem if the size of your group changes between your registration and your visit. We would then simply ask you to inform our admission staff when you arrive. If the group becomes larger than the group registered in advance, you may possibly not be able to all have your changing rooms in the same area.
Does advance registration guarantee the group's admission?
We do our best to enable everyone to visit THERME ERDING, but we hope you will understand that the number of visitors we can accommodate at one time is limited. For this reason, please register in good time, so that we can guarantee you admission. If the group allotment is exhausted on the day you wish to visit, we will not be able to offer you a reservation.
How do I pay?
You can pay with cash or an EC card. Companies and clubs also have the option of being invoiced, if they let us know in advance. You pay the admission fee for the group in one amount when you arrive. All of the services and other purchases (food, drinks, solarium, etc.) are booked to a transponder in the key chip, and you or the individual members of the group pay for them when you leave THERME ERDING.
I have a ThermenCARD. Can I pay the group's admission with it?
Unfortunately not, as the ThermenCARD is already a discount card. You can, however, pay for the additional foods, drinks, services, etc. with it.
What does the group leader have to do upon entering THERME ERDING?
Go to our Guest Relations counter and report the arrival of your group. If the counter is not staffed when you come, refer to our reception personnel. You will have to know exactly how many adults your group has and how many people under the age of 16. You will then be provided with the corresponding number of transponders programmed with the requested admission rights. Our reception staff will compile a joint account for the group on this basis.
Where do I park my bus at THERME ERDING and where do I then go with my group?
We have special bus parking spaces. Just follow the signs. When you arrive in the foyer, report to Guest Relations. They will refer you to the right admission counter to ensure a fast check-in.
Is there a minimum age at THERME ERDING?
No. Kindergarten groups are also welcome. Each group can decide the number of caregivers it needs. Children under 3 enjoy free admission. The duty of supervision in THERME ERDING lies with the group itself or its caregivers and not with THERME ERDING – even though we of course have lifeguards and helpers on duty.
Can you also organise our bus transport or pick me up from home?
Unfortunately, THERME ERDING cannot organise bus trips. Please refer to a bus company for this purpose.