Useful information prior to booking
Here you will find all the information about your booking and your stay on board the Victory. Should you have any further questions, please do not hesitate to contact our reservation department by e-mail at [email protected].
- Plenty of parking spaces are available free of charge in front of the hotel.
- Airport Shuttle: We will gladly take care of your transfer to Munich Airport, one-way for up to 4 people.
- Our Victory is located directly near the Wavepool at Therme Erding. It is entered via the ship’s lobby, which also gives you direct access to the Wavepool.
- The hotel is barrier-free and has handicapped accessible rooms.
- There is a fitness room with different machines available to all strong sailors at no extra charge. It is located on the garden level.
- Should you have poor cell phone reception or none at all while on the high seas, there is a landline phone available to you in your cabin.
- On the day of your arrival, your cabin will be ready for you at 03:00pm.
- On the day of your departure, we ask that you check out of your cabin before 11:00am. You are welcome to use the Quick-Checkout form that is provided in your room.
- Due to legal reporting requirements, we ask guests from abroad to keep their identity card or passport ready at check-in. A driver's license is not considered a sufficient identity document.
- Sail away into an enjoyable morning with us: Our rich breakfast buffet is available every day from 07:00am to 10:30am in the maritime flair of our Hafen Restaurant.
- In addition to breakfast, half board includes a changing three course evening meal at the Restaurant Empire. You have two choices of appetizers, main courses, and desserts.
- Dinner time 1: 05:30pm to 07:30pm, dinner time 2: 07:45pm to 09:45pm
- Our Empire Restaurant is open to you from Monday through Sunday, 05:30pm to 11:00pm. We ask that you please reserve a table and arrive in street clothes! (Last orders accepted at 09:45pm)
- Unless otherwise stipulated in the service description, advance payment of 100 percent must be remitted by three weeks before your stay at Hotel Victory Therme Erding. You will receive a separate e-mail from us with a payment reminder and information on the various payment methods available. If you would like to remit the total amount due prior to that time, you are welcome to do so by wire transfer to the bank details listed in your booking confirmation. Please include your reservation number as a reference.
- For online bookings within seven days of your arrival, your credit card is automatically charged with the total amount due. During online bookings of more than 7 days in advance, your credit card information is collected only for guarantee purposes. The card is not automatically charged.
- In order to protect the youth in public, we collect a declaration of consent from the guardians of minor guests who are not traveling with a legal guardian.
- Luggage storage, lockers, and dressing rooms are available at no extra charge.
- Even in heavy swells, you don’t need solid footwear, only your thongs. Entry to Therme Erding is only allowed with bathing slippers.
You can embark on your sea voyage with the following vouchers: HotelEuros, ThermenEuros, the hotel voucher “365 Tage Sommer” and the breakfast voucher for the Hafen Restaurant. Since the vouchers cannot be redeemed when booking via our home page, we ask that you please contact us by phone at +49 (0)8122 550 3550.
All vouchers are available in our online shop.
- Families with small children are advised to prepare a diaper bag with everything they need, as the use of prams in the spa is limited.
- A baby bed package including a changing mat, baby food warmer for hire, swimming diapers and diaper wister for hire can be booked on request (subject to availability).
- For a break of the little sea bears, it is possible to rent a baby monitor at the bridge, subject to availability.
- Early swimming is possible exclusively for hotel guests Mon - Fri from 08:30 am in the wave pool.
- Wave operation starts Mon - Fri from 10:30 a.m. and Sat - Sun from 09:30 a.m.
- Access to other areas of the Therme Erding is subject to the general opening hours.
- Saturday, Sunday, holidays and during the Bavarian holidays the Therme Erding opens at 09:00 am.
- Overnight stays on board include breakfast, WI-FI und charge free parking.
- Depending on the room rate, the use of the textile thermal spa areas (Tropical spa incl. Wavepool & Galaxy Erding) is included for the entire period of stay.
- The entry to the VitalityOasis (+7€) and the Spa Area & Saunas incl. VitalityOasis (+14€) can be booked from the age of 16 at the command bridge in the lobby.
- The Thermencard cannot be applied to the booked overnight accommodation service, but can be applied to all Thermenextras purchased on site. To exchange your old Thermencard or recharge it, we kindly ask you to visit the Guest Relation of the Therme Erding.
Unless otherwise stipulated in the service description, you can cancel your booking free of charge up to three weeks before your stay at Hotel Victory. For later cancellations, we charge 80 percent of the package price, for no-shows we charge 90 percent of the total amount. We recommend buying cancellation insurance.